Digital customer feedback platform to improve customer experience.
Capture valuable insight to cater customer preferences helping in business future analysis and decision making.
Benefits:
1) Tablet based feedback – Encourages customers to participate.
2) Easy and simple questions on a single tap.
3) Set questionnaires as per your choice.
4) Open text to give customers freedom to submit suggestion or complain.
5) Real time monitoring of customer feedback to create a greater customer experience.
6) Centralized dashboard on tablets and simplified detail reports on web portal.
7) Provides meaningful and action oriented analysis.
8) Provides daily, monthly and yearly branch wise comparison analysis.
9) Option available to export analytical reports ( compare satisfaction and revenue).
10) Analytics on revenue at risk.
11) Real time customer grievance addressable basis the instant notification alert on FEEDO ADMIN for any customer dissatisfaction.
12) Highly configurable to suit your business theme.
13) Avoid costs and extraneous efforts by using paperless feedback forms.
14) Allows quick and insightful analysis in real time using feedback dashboard.